Can I Trust a Gen AI Chatbot With My Customers?

​Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...

AI Mind Reading: It’s Not Coming … It’s Already Here

​Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...

'Cylinders of Excellence' or 'Splendid Silos of Isolation'?

​IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing...

The State of Quantum-Resistant Cryptography

​With the threat of Q-Day fast approaching, organizations must decide when to move away from conventional algorithms and adopt quantum-resistant cryptography. In deciding...

Use Chaos Theory to Remember the Limits of AI

​It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...

The EU AI Act: What Is It and Why Does It Matter?

​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

IT Management & Governance: The Next Evolution

Start your core IT process improvement journey with the actionable insights from this keynote presentation delivered at Info-Tech LIVE 2024.

Imagine, Create, Innovate: LLM Prompt Engineering

The Gen AI landscape is vast and full of unrealized possibility. Targeted and specific prompt engineering can help you unlock the full potential of what Gen AI can do for...

Implementing an AI Risk Management Framework: Develop Your Ability to Manage AI-Related Risk

​The growth of AI is creating significant opportunity while generating an equally significant number of new risks. The scope and impact of these risks is driving an...
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