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Self-assessments of the system of internal control should be aligned with the risk assessment process and completed at least annually or upon any major change to the...
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Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
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The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.
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The Service-Based Costing Presentation is designed to present the costs of specific services.
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Draw initial draft high-level architectural models of baseline and target architectures. Avoid jumping straight to application/technology architectural models. Start with...
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A template to define and plan the activities that are appropriate for your transformation.
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A template for planning your communications with stakeholders.
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Address your knowledge and skill gaps with a learning plan template.
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