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IT performance affects business performance and satisfaction. Most C-suite leaders rate their IT functions as “firefighters” or supporters, which means that IT is not...
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The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must...
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Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...
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Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a...
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As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...
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Learn how to adopt an agile IT financial practice ready for the future of Exponential IT.
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The rapid spread of AI has been accompanied by the rise of vendors offering specialized AI products. With this overview of Info-Tech’s AI Marketplace, learn how...
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Learn how to stay on track while traversing the digital journey from digitization, digitalization, and digital modernization to digital transformation.
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As your organization engages with more technology vendors, IT vendor management needs to enable faster, data-driven decisions. While autonomous vendor management doesn't...
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Blockchain technology was all the rage a few short years ago, but it’s since fallen off the radar. Uncover the truth behind blockchain’s precipitous rise and fall as an...
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