Value & Performance

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Quality Management Readiness Assessment Template

Use this tool to determine if your IT department is ready for the change associated with the quality management program.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

Stakeholder Communication Planning Template

The Stakeholder Communication Planning Template is used to document your list of initiative stakeholders to track stakeholders and plan communication with them throughout...

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Resource Management Strategy

Use this template to record your resource management strategy decisions.
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