Performance Measurement - Templates & Policies

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Quality Management Quality Plan Template Use this template to form quality plans for each IT practice area.
Quality Management Communication Plan Template Use this template to plan your communications throughout your program implementation.
Quality Management User Satisfaction Survey Modify this survey template to understand satisfaction related to IT quality.
Benefits Realization Assessment Survey Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...
Senior Management Expectation Survey Use the following survey to evaluate senior management's expectations of IT.