OpenText and SAP Team Up to Smooth the Information Experience

Business users want their information easily and quickly, regardless of whether it is structured data or unstructured content. OpenText’s announcement of content services...

Webex Assistant, Who Is in My Meeting?

The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...

Establish a Communication and Collaboration System Strategy

Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Establish a Communication and Collaboration System Strategy – Executive Brief

Read this Executive Brief to understand why a new approach to collaboration systems is necessary.

Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...

Enterprise Communication and Collaboration System Business Requirements Document

Use this template to document the requirements for your Enterprise Communication and Collaboration System.

Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.

Enterprise Collaboration Strategy Template

Use this template to document your vision, goals, and approach to communication and collaboration systems.

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Establish a Communication and Collaboration System Strategy – Phase 3: Proselytize the Change

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
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