Implement a Content Curator Playbook – Phase 2: Build Recall Muscle Memory Centered Around a Curator

This phase of the blueprint, Implement a Content Curator Playbook, will help you shift governance of content from a feature to a curator role.

People Are Dismissing Slack and Settling for Microsoft Teams

A report from ETR shows that Slack adoption is declining among Large Enterprises, while Teams is gaining market share. SoftwareReviews data suggests that this will be a...

OpenText and SAP Team Up to Smooth the Information Experience

Business users want their information easily and quickly, regardless of whether it is structured data or unstructured content. OpenText’s announcement of content services...

Webex Assistant, Who Is in My Meeting?

The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...

Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...

Collaboration Capability Map

Use this template to document the communication and collaboration tools that exist in your environment.

Enterprise Communication and Collaboration System Business Requirements Document

Use this template to document the requirements for your Enterprise Communication and Collaboration System.

Establish a Communication and Collaboration System Strategy – Executive Brief

Read this Executive Brief to understand why a new approach to collaboration systems is necessary.
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