Enterprise Architecture

EmployBridge Capitalizes on Talkdesk’s AI-Driven Functionalities

EmployBridge, America’s largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.

Map Your App! How the Application Portfolio Management Module Links EA Software to ALM Roles

Application portfolio management (APM) is typically characterized as a subset of application lifecycle management (ALM). However, we see this capability included more...

I&O M&A Discovery Template

Complete this template to document the current state of the target organization's I&O.

M&A Runbook for Infrastructure and Operations – Executive Brief

Read this Executive Brief to understand how to deliver great value to the business as a strategic partner during the M&A.

I&O M&A Workbook

Use this template as a working repository of key information and progress throughout your merger or acquisition project.

I&O M&A Risk Assessment Tool

During a merger or acquisition, use this tool to assess potential risks of the target organization's I&O.

M&A Runbook for Infrastructure and Operations – Phase 4: Map Long-Term Integration

This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you build a long-term integration plan to help realize the M&A's value.

I&O M&A Long-Term Integration Portfolio Planning Tool

Use this tool during a merger or acquisition to prioritize and resource long-term integration projects to best realize the deal's value.

M&A Runbook for Infrastructure and Operations – Phase 3: Plan Short-Term Integration

This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you build a day 1 integration plan for I&O.

I&O M&A Short-Term Integration Capacity Assessment Tool

Use this tool to estimate and plan for resourcing for mission-critical day 1 integration projects.
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