Gaming & Hospitality - Storyboard

Deliver Superior Guest Experiences and Efficient Operations with the Right Property Management System Storyboard

Comprehend the various trends in the PMS market, the value of an effective PMS, and vendors that will provide hoteliers with a competitive advantage while increasing...

Standardize a CMS Rationalization Strategy Storyboard

This guide shows you how to drive greater value for your operations when you decouple your applications.

The Use of Chief Digital Officer in Gaming & Hospitality Storyboard

Use this report to make the case to the business that digital should be embedded within IT.

Kick-Start a Unified Service Recovery Management Strategy Storyboard

Use strategic management principles and a systematic approach to begin the baseline for a service recovery strategy while effectively kick-starting the strategy with the...

Establish a Holistic Guest-Facing Mobile App Strategy – Phases 1-3

To truly accomplish the ideal "phygital" mobile app experience, operators must first understand the time and resources required to enable, develop, and maintain a mobile app.

Extend Contactless Through Mobile Door Lock Access

Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model...

Enhance the Guest Experience Through Payments Modernization Storyboard

The gaming and hospitality industry has been given a key role in digitizing their payment services and fostering the inclusion of different payment innovations as the...

Fuel Digital Enablement and Value in Gaming & Hospitality Report

There is an accelerated pace and direction for digital transformation. Gaming and hospitality organizations are now trying to understand its implication on their own...

Select and Implement a Loyalty Program Platform Solution Storyboard

This step-by-step deck walks you through a strategic loyalty management selection process to drive digital loyalty transformation.

Optimize Your Loyalty Program Through a Digital Strategy – Phases 1-4

Understand how a digital loyalty program strategy can support the business and help it stay competitive through the digital economy.
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