Technology Services/MSP - Storyboard

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Meaningful KPIs in IT Consulting and Managed Services Storyboard A guide containing a framework for aligning KPIs to goals within this business, along with some insightful KPIs to measure in each area.
Standardize the Service Desk of Managed Service Providers Storyboard Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
Build a Cybersecurity Services Offering Storyboard This storyboard explains the methodology for creating complete, well-scoped, standardized cybersecurity service offerings that align to a well-known cybersecurity control...
Improve Incident and Problem Management of MSPs Storyboard Leverage this storyboard to improve your technology service/MSPs' incident and problem management that resolves incidents efficiently and effectively, delivering better...
Deliver a Cloud Strategy Storyboard As more businesses adopt digital transformation, organizations are taking a cloud-first approach and spending more on cloud solutions and services. These businesses need...
Develop a Virtual CIO Service Offering Storyboard Use this guide to develop a unique and differentiating engagement for your IT Consulting or IT Service Provider business that effectively positions you as their strategic...
Priced to Win: Build an Optimized Pricing Strategy – Storyboard Leverage this research to build an effective and optimized pricing strategy to increase your profit margin and business growth and align your engagement types with the...
The Rapid Application Selection Framework Deck Not all software selection projects are created equal – some are very small, some span the entire enterprise. Use a straightforward, condensed framework for selecting...

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