Revolutionize Ticketing Systems: Enhancing Security, Speed, and Fan Experience With Next-Gen Solutions Storyboard

Identify ticketing system needs through capability, value chain, and journey mapping assessments to improve the fan experience and business operations.

Revitalize Fan Engagement for Events and Premium Suite Sales Storyboard

Traditional operating models fall short in this rapidly changing ecosystem where the revitalization of fan engagement through cross-collaboration and proven strategies...

Priorities for Adopting an Exponential IT Mindset in the Sports & Entertainment Industry Storyboard

The sports and entertainment industry needs to urgently adopt Exponential IT to counter industry disruptions. This report emphasizes the four key priorities of...

Overcome the Barriers to Enable Exclusive Premium Experiences Storyboard

Improving the premium fan experience requires the power of technology. Through this survey, Info-Tech & the Association of Luxury Suite Directors (ALSD) identify...

AI/ML Use Case Library for Sports & Entertainment Storyboard

This overview of AI/ML use cases in the Sports & Entertainment industry provides insights into the latest and most impactful AI/ML use cases focused on six sources of...

Transform the Sales & Event Management Lifecycle to Strategize and Digitize Events Storyboard

Realize the value of an effective GSEM, assess the current state of sales and event management processes, and review vendors that will provide event professionals with a...

Kick-Start a Unified Service Recovery Management Strategy Storyboard

Use strategic management principles and a systematic approach to begin the baseline for a service recovery strategy while effectively kick-starting the strategy with the...

Empower the Venue of the Future With IoT Storyboard

Understand how IoT can provide value back to the business and what IoT applications currently exist, and analyze the specific applications through a value chain analysis...

Modernize the Venue to Revitalize Live Events – Storyboard

Comprehend why venue modernization is critical to remain competitive, understand the high-value use cases that an organization can adopt into their own venue, and decide...

The Impact of Technology on Sports Entertainment Revenue and Fan Engagement Storyboard

Understand how you compare to the rest of the industry in terms of the technology impacting fan engagement and revenue, what technologies the business should be investing...
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