Service Desk Executive Presentation

Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...

Policy Management Tool

Info-Tech's Policy Management Tool is designed to help you quickly identify the key risks your organization faces, map them to a policy, and identify gaps and...

Policy Communication Plan Template

This template helps you plan your approach for publishing and communicating your policy updates across the entire organization.

Policy Action Plan

This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Incident and Service Management Procedures – Service Desk Example

Use flowcharts and checklists to create effective SOP documents.

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

Document Management Checklist

Use flowcharts and checklists to create effective SOP documents.

Network Backup for Atlanta Data Center – Backups Example

Use flowcharts and checklists to create effective SOP documents.
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