|
Use this tool to determine the total compensation of your staff.
|
|
|
Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
|
|
|
Organizations with compensation issues often have difficulty recruiting and retaining valuable employees. Use this tool to help you identify inequities in base salary...
|
|
|
This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
|
|
|
Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.
|
|
|
A data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and...
|
|
|
Use this tool to help you determine the costs of running your IT infrastructure in-house.
|
|
|
Don’t be afraid to outsource your infrastructure supporting critical applications. Use this tool to map your critical applications and decide which infrastructure...
|
|
|
This tool scores vendor proposals against weighted criteria and provides a vendor recommendation.
|
|
|
Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
|
|
