Outsource Systems Management – Project Charter Template

An effective project charter can help bring key stakeholders on board by clearly communicating the scope and benefits of your project. Use this template to organize your...

Managed Service Provider RFP Template

Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...

Outsource Systems Management – Vendor Engagement Template

Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.

Job Offer Letter Template

Use the Job Offer Letter Template to give you a starting point to draft your own job offers, and to ensure that all relevant information is included.

Hiring Decision Guide

Use this tool to track, document, and organize information that is needed to make effective hiring decisions.

Team Charter

A team charter is a valuable management tool that sets out all those points and serves as a contract for team members. Use this template to create team charters for your...

Learning Plan Template

Address your knowledge and skill gaps with a learning plan template.

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...

Data Center Co-location SLA & Service Definition Template

A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service...
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