Avaya to End “Power by Avaya IP Office”

Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”

New Integration Between Zoom Phone and Five9 Intelligent Cloud Contact Center

Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.

Top Three Trends in the Team Collaboration Market for 2020 and Beyond

In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.

JetBrains Announces New Collaboration Tool: Space

JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.

KUDO Offers Real-Time Sign Language Interpretation for Web Conferencing

KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.

Coming Soon: Microsoft Teams Contact Center Solution

Landis Contact Center for Microsoft Teams is now in preview.

Citrix Workspace Deploys Intelligent Feeds, Personalized Workflows to General Availability

These announced features are in noble pursuit of improving the end-user experience. The digital workspace category is still in flux, but these features show that...

Zoho Sign Boosts Integration to Compete With DocuSign

Zoho is extending the integration of its e-signature application, Zoho Sign, into more of its software suite, it announced on Jan. 23.

2020 May Be the Year for a Slack-quisition

Slack’s stock value has plummeted 40% since its public debut in April 2019. Slack's slowing revenue growth coupled with intense competition in the collaboration space may...

Mitel: Organizations Lose $10,000 per Employee per Year From Communications Inefficiencies

A new white paper from Mitel reports that organizations lose $10,000 per employee per year in lost productivity from communications inefficiencies.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us