Build a Digital Workspace Strategy – Phases 1-3

Ensure people spend less time searching, more time getting work done while working remotely.

Build a Digital Workspace Strategy – Executive Brief

If IT does this alone, the digital workspace will fail to achieve the desired benefits.

Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Genesys Briefs on “Experience as a Service” for the Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Nemertes Research Supports the Need for a Rationalized Collaboration Toolset

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Alcatel-Lucent Enterprise Announces Q2 Performance

On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment,...

Lenovo Report Outlines Major Trends and Challenges related to Remote Work

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores...

Talkdesk Outlines Customer Experience Reframe for the Post-Pandemic Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk’s...

2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide – Step 2: Where We Are Today

Understand the enterprise collaboration marketspace’s current state.

2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide – Step 1: Where We Came From

Discover how the enterprise collaboration marketspace evolved.
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