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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.
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JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.
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KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.
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Landis Contact Center for Microsoft Teams is now in preview.
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These announced features are in noble pursuit of improving the end-user experience. The digital workspace category is still in flux, but these features show that...
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Zoho is extending the integration of its e-signature application, Zoho Sign, into more of its software suite, it announced on Jan. 23.
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Slack’s stock value has plummeted 40% since its public debut in April 2019. Slack's slowing revenue growth coupled with intense competition in the collaboration space may...
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A new white paper from Mitel reports that organizations lose $10,000 per employee per year in lost productivity from communications inefficiencies.
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Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises...
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