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Use this library to view sample workflows and a data model for the configuration management program.
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Use this blueprint to create a configuration management program that provides immediate value.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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Use this template to create a project charter to launch the configuration management project.
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Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.
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Use this template to determine data requirements to meet use cases.
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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.
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Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.
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Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.
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