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A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to...
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This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept.
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This research guides you through Microsoft 365 Copilot capabilities and its core use cases, and help you define requirements for deployment.
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Maximize availability through proactive capacity management.
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Use our methodology to review, design, and document your hardware asset management processes.
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How IT can prepare for the new digital world.
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Building a strategic infrastructure roadmap is a business-driven exercise, not just a technical one.
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An overview of the solutions available to support your mainframe training and skills development needs.
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Understand the capabilities and limitations of asset discovery tools and where they can provide value to your ITAM practice.
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
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