I&O Process Management - Storyboard

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Prepare and Defend Against a Software Audit - Phase 4: Manage Post-Audit Activities This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.
Prepare and Defend Against a Software Audit – Phase 3: Conduct an Audit This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you kick off, and understand the audit process that will be conducted.
Prepare and Defend Against a Software Audit – Phase 2: Prepare for an Audit This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received.
Prepare and Defend Against a Software Audit – Phase 1: Prevent an Audit This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
Prepare and Defend Against a Software Audit – Phases 1-4 This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...
Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA Validate your current state. Develop a project roadmap. Create the internal SLA.
Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels Document current IT operational procedures. Identify the metrics to track.
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3 Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.

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