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Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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Microsoft 365 Copilot has capabilities to revolutionize the ways users interact with tools such as Word, Excel, PowerPoint, Outlook and Teams. It improves collaboration,...
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Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In...
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Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational...
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Reduce response times to solve (potential) incidents when system performance degrades. Build an event management practice where infrastructure and operations can rely on...
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Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...
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Develop processes, procedures, and policies to effectively manage cloud costs.
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Develop processes, procedures, and policies to effectively manage cloud costs.
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