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An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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An Excel-based template to document and prioritize activities.
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An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.
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Use this tool to identify the effectiveness of your current approach to monitoring and supporting up to five applications, systems, or services.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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Use this template to help analyze the user groups who access your service desk.
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This spreadsheet helps you formalize selection of cloud cost management platforms and set starting point for platform evaluation.
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The Roadmap Tool helps track outstanding implementation activities from your AIOps project.
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Estimate the return on investment to determine if the benefits related to implementing AI and ML will be worth the cost and effort.
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