|
Backup of cloud data (as opposed to backup of data to the cloud) is a major trend as more corporate workloads and data move there. Veeam’s 2018 earnings reflect this trend.
|
|
|
On Feb. 12, Chef announced the appointment of Brian Goldfarb as its Chief Marketing Officer (CMO).
|
|
|
New cloud data management capabilities are part of Veeam Availability Suite 9.5 Update 4. With the steady shift from cloud as a backup target to cloud as a backup source,...
|
|
|
This phase of the blueprint, Improve Service Desk Ticket Intake, will help you streamline your ticket intake process and prioritize opportunities for improvements.
|
|
|
Some upfront planning can lead to more valuable site visits and more prevented incidents.
|
|
|
This template contains examples of ticket intake workflows.
|
|
|
This phase of the blueprint, Improve Service Desk Ticket Intake, will help you identify improvements for each ticket channel.
|
|
|
This template will help you communicate the results of your service desk improvement projects to your leadership team.
|
|
|
This phase of the blueprint, Improve Service Desk Ticket Intake, will help you align your improvements with business goals and the shift-left strategy.
|
|
|
This storyboard will help you identify opportunities to provide quality and consistent customer service.
|
|
