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Energy Management Software is an essential tool in developing meaningful information from energy usage.
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Billing Software is an essential partner to any growing organization. With the increase in digital payments, organizations need to efficiently manage transactions,...
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Intuitive audit management software can access and analyze almost all audit data — no matter how dark it may seem — and prove the true value of the audit function in the...
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Use this template to convey your current and target states on the monitoring capability scale.
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Use this tool to identify the effectiveness of your current approach to monitoring and supporting up to five applications, systems, or services.
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Assess the effectiveness of your current IT monitoring approach and identify your target state.
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When an incident occurs, you need access to the information that will help you find issues quickly and before customers are affected. To achieve this, you must determine...
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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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Use this template to help analyze the user groups who access your service desk.
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A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
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