Briefs and Notes

Balancing Act: Counting the Cost of AI Integration in IT Staffing and Spend

​Are you investing in AI and innovation? Explore the balancing act of managing your IT budget, including the cost of AI, along with staff, hardware, and software spend....

Lamenting Leadership Styles

​The era of Exponential IT includes evolving workplaces, with a variety of new employee types, situations, and workplace cultures. Leaders must leave behind outdated...

You May Think You Are Good at Multitasking but Are You Really?

​Attention works like a spotlight focusing on a stage. There is only so much light available. You can spread and dim the light, or you can focus it, but you can’t do both....

Is Storytelling Dead?

​IT relies on data, but when communicating with the rest of the organization, data tells only part of the story. Relying instead on storytelling – using context,...

You Bought It, Now Use It

​Effective use of Microsoft 365 has become central to modernizing productivity and collaboration environments in organizations. Using it with a clear understanding of your...

Can I Trust a Gen AI Chatbot With My Customers?

​Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...

'Cylinders of Excellence' or 'Splendid Silos of Isolation'?

​IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing or...

Understanding How DevOps, DataOps, MLOps, and/or AIOps Ignite Your Exponential Business Growth

​Automated operational processes (Ops) are increasingly driving efficiency, speed, scalability, innovation, and other major benefits for organizations. DevOps, DataOps,...

Navigating Responsible AI in the Context of Microwork and 'Digital Sweatshops'

​AI automation is frequently backed by the often-hidden, poorly paid, and tedious labor of millions of workers, often in the Global South, who are manually processing data...

AI Mind Reading: It’s Not Coming … It’s Already Here

​Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...
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