Job Descriptions

Business Relationship Manager – Level 2

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 2 maturity.

Business Relationship Manager – Level 1

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 1 maturity.

Business Relationship Manager – Level 3

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 3 maturity.

Deskside Technician

The Deskside Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing...

Service Desk Technician II

The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...

Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

Project Portfolio Analyst / PMO Analyst

Use this template to help hire a project portfolio analyst for your organization.

ECM Job Description Templates

Leverage Info-Tech’s ECM job description templates, in whole or part, to inform the definitions of your own ILM/ECM governance roles.

IT/Cloud Solutions Architect

Use this template to structure an architect role encompassing expertise in both on-premises and cloud environments.

IT/Cloud Administrator

Use this template to structure a systems administrator role requiring skills managing both on-premises and cloud environments.
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