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Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project

Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.

Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels

Document current IT operational procedures. Identify the metrics to track.

Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA

Validate your current state. Develop a project roadmap. Create the internal SLA.

Select, Implement, or Change a Resource & Patient Management System – Phases 1-5

If you are considering a new RPMS you can use this blueprint to help guide you through the process of evaluating your readiness, building your business case, selecting...

Select, Implement, or Change a Resource & Patient Management System – Phase 1: Define the RPMS State and Requirements

This phase of the blueprint, Select, Implement, or Change a Research & Patient Management System, will help you define your RPMS state and requirements.

Select, Implement, or Change a Resource & Patient Management System – Phase 2: Build the Business Case

This phase of the blueprint, Select, Implement, or Change a Research & Patient Management System, will help you build an effective business case for the RPMS.

Select, Implement, or Change a Resource & Patient Management System – Phase 3: Select the Solution for the Healthcare RPMS Project

This phase of the blueprint, Select, Implement, or Change a Research & Patient Management System, will help you develop an effective RPMS RFP, score the vendors, and...

Select, Implement, or Change a Resource & Patient Management System – Phase 4: Develop the Deployment Plan

This phase of the blueprint, Select, Implement, or Change a Research & Patient Management System, will help you develop a deployment plan for your RPMS solution.

Select, Implement, or Change a Resource & Patient Management System – Phase 5: Deploy the RPMS and Monitor Success

This phase of the blueprint, Select, Implement, or Change a Research & Patient Management System, will help you successfully deploy and monitor your RPMS solution.

Make IT a Successful Partner in M&A Integration – Phases 1-4

Organizations continue to underestimate the role of IT during M&A integration. Use the steps in this blueprint to kick-start your IT integration effort.
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