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Use this tool to document sources of change and identify approaches to change management for change initiatives relating to each ECM capability when building your ECM roadmap.
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This tool asks a series of targeted questions that will help you determine the use-case scenarios that align with your organization's specific requirements for identity...
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This tool allows enterprises to profile their identity and access management requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors.
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A key component of any evaluation is a request for proposal (RFP). Gathering and scoring the various responses to an RFP can be difficult and time consuming. This tool...
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This tool will help you store information as your organization moves through the stages of strategic foresight.
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This tool evaluates new technologies for inclusion on the roadmap.
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This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.
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Answer the questions in the CXM Portfolio Designer geared at understanding your needs for marketing, sales, and customer service enablement.
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Use this tool to evaluate your current network capabilities, assess requirements, evaluate the gap, and decide what to outsource.
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Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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