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Once a BI or analytics platform is selected, you need to implement the platform in your servers or on the cloud. The BI Implementation Planning Tool provides a checklist...
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Review revenue management systems providers. Build a shortlist of revenue management systems vendors for your hotel, resort or casino.
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Review court & docket management system providers and build a shortlist of vendors for your tribal court & judicial system.
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Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.
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This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
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Use this tool to allow you to determine your organization's specific appropriateness for having a security awareness and training program.
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This tool will help to identify content that should be covered by your security awareness and training program.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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Document the projects that will improve current service levels and better satisfy the needs of the business.
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