Tools

Service Desk Roadmap

The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.

User Group Analysis Workbook

Use this template to help analyze the user groups who access your service desk.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

IAM RACI

Use this tool to document the roles and responsibilities associated with managing identities and access in your organization.

IAM Program Requirements Gathering Tool

Use this tool to document the overall business, security, and privacy requirements related to your identity and access management program.

IAM Program Gap Analysis Tool

Use this tool to conduct a comprehensive assessment of your IAM program and develop a roadmap toward your target state.

iGaming Business Model Selection Tool

This Excel workbook supports the prioritization of an iGaming business model.

iGaming Strategy Workbook

An excel workbook that supports each step of the Build a Market-Ready iGaming Strategy blueprint to help you accomplish your goals.

Manufacturing Enterprise Architecture Maturity Assessment Tool

This tool evaluates manufacturers’ current EA capabilities across 21 unique attributes under seven different EA components to assess their current maturity levels. This,...

CI Vendor Evaluation Workbook

Use this workbook to select a CI software vendor. List high-value use cases, technical requirements, qualifications, implementation deliverables, and total cost of...
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