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Use this tool to record the feedback provided by your stakeholders.
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This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
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This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....
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This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
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Before finalizing the EVP, it is important to validate your overarching statement with internal and external audiences to ensure the message meets the necessary criteria...
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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Use this tool to dynamically document all data that is retained by the organization, how long it will be stored, and other details.
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