Recovery playbook helps you document processes and additional details to support BCP.
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This Privacy Regulation Roundup summarizes the latest major global privacy regulatory developments, announcements, and changes. This report is updated on a monthly basis.
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LIVE 2024’s lightning round presentations offered attendees brief but incisive looks into the most critical topics impacting IT today – guided by some of the best...
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LIVE 2024 featured enlightening keynote presentations from a world-class lineup of some of the best technology researchers and thinkers in their fields.
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The latest AI news on regulations from the United Nations and the state of California along with the latest global AI ranking of nations, the Nobel Prize awarded to AI...
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This playbook helps you document processes and additional details to support BCP..
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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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Use this template to help analyze the user groups who access your service desk.
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A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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