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Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.
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SaaS-based customer relationship management company Kustomer announced that it has raised $60 million to improve customer support experience by providing buyers’...
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KeyedIn’s Vice President of Marketing, Shawn Dickerson, wrote a piece on product delivery vs. project completion. In it he discusses important project management themes...
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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Atlassian Jira has taken an important step throughout 2019: bringing Jira Software and Bitbucket capabilities to Visual Studio Code.
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Trello’s Brian Cervino recently provided examples and insights of how to integrate the card wall with email. He sees this feature as something that will “close the...
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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication...
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Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”
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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.
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