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San Francisco-based IT startup Forethought announced new product Agatha Predictions on September 5 to help categorize and organize incoming tickets.
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For 2019’s National Cybersecurity Awareness Month (NCSAM), the National Cyber Security Alliance (NCSA) has named the security awareness and training vendor Habitu8 its...
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Security awareness and training vendor KnowBe4 has added a machine learning module called PhishML to its existing SOAR platform, PhishER.
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Use this participant workbook in conjunction with the Communicate Effectively Facilitation Guide to deliver training to first-time IT managers.
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Use this participant workbook in conjunction with the Performance Management Facilitation Guide to deliver training to first-time IT managers.
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Use this participant workbook in conjunction with the Coaching and Feedback Facilitation Guide to deliver training to first-time IT managers.
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Use this list of scenarios to help managers solidify feedback skills as part of Build a Better Manager Coaching and Feedback training.
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Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected.
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Slack's first earnings release as a publicly-traded company beat expectations on revenue and growth projections. However, a significant outage of the service in July may...
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In this special letter, Paul Clayson, Chief Executive Officer of AgilePQ, offers a detailed explanation of what is wrong with the state of security in the coming era of...
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