Value & Performance

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Quality Management User Satisfaction Survey Modify this survey template to understand satisfaction related to IT quality.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive Brief Begin your quality journey.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4 This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
Quality Management Program Charter Use this template to document your quality management program strategy.
Quality Management Capability Assessment and Planning Tool Assess your current quality management maturity.
Quality Management Roadmap Use this template to keep track of quality management initiatives.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program Build program requirements and design standard templates that will unite IT quality.
Quality Management Practice Area Assessment and Planning Tool Assess the current quality management maturity of each IT practice area.
Quality Management Readiness Assessment Template Use this tool to determine if your IT department is ready for the change associated with the quality management program.

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