Enterprise Service Bus Work Breakdown Structure

Use the Enterprise Service Bus Work Breakdown Structure (ESB WBS) as a reference for creating and managing your ESB implementation. The ESB WBS provides a comprehensive...

Enterprise Service Bus Disaster Recovery Checklist

This template serves as an example of an ESB disaster recovery checklist. Using a checklist, rather than a detailed procedure, is ideal for situations where staff need a...

Email Security Gateway Vendor Shortlist & Detailed Feature Analysis Tool

This worksheet allows enterprises to profile their email security gateway (ESG) requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors....

Email Security Gateway RFP Template

Issuing an RFP to vendors is a critical step in your email security gateway solution selection process.

Master Data Management Strategic Roadmap Template

This template will help build a living MDM strategic roadmap for the enterprise.

Vendor Management Case Study of a Mid-Sized Electric Utility

A 13-person IT department in a small, regional, non-profit electric generation and transportation utility located in the eastern US managed over 50 vendors. While no...

Application Development Case Study of a Large Health Insurance Provider

A health insurance provider that covers nearly 60 million people across all 50 states had high-priority mobile application and portal strategy projects on its agenda....

Application Development Case Study of a Mid-Sized Technology Provider

A home technology company located in the western US sought to improve its application development process. By engaging Info-Tech Research Group for an onsite workshop,...

Vendor Management Case Study of a Regional Grocery Chain

A lack of standardized vendor management process inhibited a grocery retailer from optimizing the value of its IT vendor portfolio and effectively managing risk in...

Service Desk Case Study of Olmsted Medical Center

Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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