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Understanding your vendor team’s background, experience, and strategic approach to your account is key to the management of the relationship, the success of the vendor...
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Organizations must diligently assess and protect their reputations, both in the market and internally.
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Organizations must evolve their strategic risk assessments to be more adaptive to respond to global changes in the market. Ongoing monitoring of the market and the...
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Vendors’ failure to perform, including security and compliance violations, can have significant financial consequences. Good vendor management practices help...
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A bad RFP is ineffective and incomplete; it creates more questions than it answers; and, perhaps most importantly, it does not meet your organization expectations. Using...
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Customers struggle to understand and evaluate what’s in the SLA and if they are meaningful and to protect their investment. Not understanding the details of SLAs...
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Many organizations are ill equipped with tools, processes, and price negotiation tactics to optimize their agreements, resulting in increased fees. Turn your next vendor...
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Organizations typically have numerous VARs with overlapping or redundant services that aren’t fully used and are treated as commodity-type suppliers. Vendor Management...
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Agile methods have achieved a high level of popularity throughout the world. However, the challenge isn’t about adoption rates – it is about successful projects and...
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Preparing and implementing a negotiation strategy are key components to a negotiation process, but there is another piece to the puzzle; debriefing after negotiations...
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