The CIO Playbook
8 Secrets & 12 Steps to Systematically Achieve IT Excellence
The revolutionary and road-tested systematic improvement program to unleash IT potential so organizations can succeed.
Book a Call to Enroll Get More InfoStructured Approach for Transformational CIOs
A Proven Methodology to Lead IT
serving as a consistent career guide and offering a superior and structured alternative to ad hoc advisory engagements.
A Structured Framework
with 12 actionable steps and eight key insights from best practices to manage and improve the complex moving parts within core IT functions.
Clear Activities You Can Delegate
to your team with Guided Implementations and actionable best practices.
High-Value Advisory Engagements
that deliver tangible results and valuable experiences with higher effort-to-value ratios and a focus on core activities.
Customizable Initiatives With Measurable Results
that align with your organizational, departmental, and personal goals, with annual proof of improvement.
The CIO Playbook
A Framework to Achieve IT Excellence
Our 12-step process has been proven across maturity levels, and each step comes with a matrix of methodologies, tools, and templates that’s right for you.
Structured, Actionable, 12-Step Framework
Clear activities to delegate to your team
Customizable initiatives with measurable results
Our highest-value advisory engagements
A proven path to IT excellence
1
Stakeholder Management
Managing stakeholder satisfaction to drive IT performance is the CIO's most important job
2
Core IT Processes
Formalizing critical IT processes is the only way to stop firefighting
3
Workforce Development
Build your team's business and management knowledge so they can own key processes
4
Project Portfolio
Nail requirements gathering and on-time delivery to drive IT project success
5
Risk & Security
Don't try to breach-proof your organization: balance risk tolerance, prevention, and budget
6
Technology & Vendor
Leverage user feedback to select and manage software effectively
7
Data & Analytics
Providing real organizational differentiation relies on high-quality data
8
Innovation & Transformation
Commoditize low-value tasks to unlock bandwidth for innovation
9
Organizational Value
10
IT Strategy
11
IT Budget & Capacity
12
Renewal & Reflection
Stakeholder Management
Managing stakeholder satisfaction to drive IT performance is the CIO's most important job
1
Core IT Processes
Formalizing critical IT processes is the only way to stop firefighting
2
Workforce Development
Build your team’s business and management knowledge so they can own key processes
3
Project Portfolio
Nail requirements gathering and on-time delivery to drive IT project success
4
Risk & Security
Don't try to breach-proof your organization: balance risk tolerance, prevention, and budget
5
Technology & Vendor
Leverage user feedback to select and manage software effectively
6
Data & Analytics
Providing real organizational differentiation relies on high-quality data
7
Innovation & Transformation
Commoditize low-value tasks to unlock bandwidth for innovation
8
Organizational Value
9
IT Strategy
10
IT Budget & Capacity
11
Renewal & Reflection
12
Structured, Actionable, 12-Step Framework
Clear activities to delegate to your team
Customizable initiatives with measurable results
Our highest-value advisory engagements
A proven path to IT excellence
IT Leaders Face Mounting Pressure to Perform...
In today's fast-paced exponential technology landscape, evolving at a linear pace means falling behind. IT can catapult organizations into the exponential future or watch their department fail to live up to its mandate.
-
81%of C-suite leaders rate their IT functions as "Firefighter" or "Unstable," while the organization's mandate suggests IT should be a trusted operator at a minimum. -
24%The number of C-suite leaders seeking IT to expand or transform the organization has decreased by 24% over the past two years. -
57%of CIOs expect a decrease or no change in their annual IT budget and capacity.
CXO-CIO Alignment Diagnostic; Jun 2022 to Jun 2024
And innumerable challenges...
- Demanding stakeholders with changing needs
- Immature and informally managed critical processes
- Scarcity of skills and resources for modern challenges
- Projects that take too long and fail to deliver value
- Unstoppable security breaches and threats
- Painful and expensive technologies that do not satisfy users but become irreplaceable
- Low-quality and underleveraged data that impedes processes and insight
- Capacity for innovation stifled by legacy technology and lights-on services
The Path to Success Has Eight Secrets to Unlock…
Understanding the eight secrets is imperative to overcoming your most prominent challenges and systematically improving IT for the future:
1
2
3
4
5
6
7
8
Best practices and analyst support,
from planning to outcomes
Measure impact and assess value derived through monthly reviews with your Executive Counselor.
Adopt the 12 Steps
- Contact your Executive Counselor to learn more about the CIO Playbook.
- Attend Info-Tech’s Leadership Summit (recommended).
- Become familiar with the 8 secrets of CIO success.
Customize Your Playbook
- Build your CIO scorecard based upon your personal success metrics and targets.
- Identify key contributors to the 12 monthly steps (direct reports).
- Conduct your Annual IT Department Assessment.
- Work with your Executive Counselor on developing your key initiative plan.
Act & Delegate
- Use Info-Tech’s research and advisory services to guide you through best practices and produce the deliverables that will help you systematically improve IT performance.
- Take advantage of our diagnostics and benchmarks, guided implementations, workshops, and other analyst services.
- Delegate delivery activities to your direct reports where applicable.
We Are Committed to Support
You Every Step of the Way
Learn more about how these programs fit
together to support you from start to finish.
The CIO Playbook
Leadership Summit
The CIO Playbook is a 12-month curriculum, based on the eight secrets from the Leadership Summit, crafted to empower IT leaders and practitioners to exceed their performance targets and elevate the strategic significance of IT within their organizations.
A three-day exclusive learning and onboarding experience for counselor members where we help you work through key plans and solutions and collaborate with IT leaders and peers through dedicated networking events.
Outcomes of this program:
- Annual IT department assessment
- Counselor support through a structured program and custom Key Initiative Plans
- Info-Tech insights and analyst experiences: Diagnostics, Guided Implementations, Workshops, etc.
- Regular pulse-check and measurement of key progress metrics with a counselor
Outcomes of this program:
- The Eight Secrets of Successful CIOs
- Managing Stakeholder Satisfaction
- Drive Business Impact and Transformation
- ...and more!
Don't Just Take
Our Word for It
“Utilizing Info-Tech's comprehensive program has been a transformative experience for our organization. … We have witnessed a significant and rapid increase in both productivity and efficiency across all departments. The improvements have not only streamlined our operations but also empowered our team to achieve our goals more effectively."
Sandra Perry,
CIO, Shelby County Government
“Info-Tech's systematic improvement program provides a clear and actionable framework for identifying and addressing key challenges within our organization … [empowering] us to make informed decisions and track progress. … We can foster a culture of innovation and adaptability."
Henry Rutherford III,
CIO, Georgia Department of Corrections
Be Future Ready. Get Your IT
Department Started Now.
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