Read about successful IT leaders that have delivered results within their organizations.
Utilities
to deliver value and world-class services
“Being able to have a partner like Info-Tech who is willing to step in, provide you with services that can give you and your team an outcome that you know is trusted is a financial benefit to any organization.”
Aron Calfas, Head of Digital Risk and Assurance, Sydney Water
View the full case study
Goods Transportation and Logistics
to support data-driven decision-making.
“To be able to go to one Info-Tech analyst and get a really good business context and then go to another analyst to get a really good architectural oversight and technical depth is absolutely brilliant.”
Jackie Dawson, CIO, Lyttelton Port Company
to support a clean energy future
"I absolutely value the mentorship that Info-Tech provides – it really feels like they're a people-focused organization. How do we make sure our people and leaders wholeheartedly believe in what we're doing to improve IT? The cornerstone of our success is our continuing partnership with Info-Tech."
Steve Wilson, Head of IT, Hydro Tasmania
Local Government
for service excellence
“The quality of the Info-Tech deliverables was outstanding, and they really took the time to understand our business. I’m starting to look at Info-Tech as a trusted partner.”
Tony Ventura, Director, Information Technology Services, Peel Regional Police
Durable Goods
for organizational success
“You've got to be able to build a resilient organization, and that means letting go, helping the team succeed, and holding them accountable. I've seen so many places where the CIO leaves and everything crumbles. That is a bad model.”
Ed DePrimo, Global CIO, Mauser Packaging Solutions
to enhance government services
"Having more voices, feedback, and ideas to help make a good decision is where Info-Tech has been invaluable to me.”
Tim Moody, CTO, City of Savannah
Professional Associations and Not for Profit
while addressing organizational needs
“Info-Tech is an excellent resource and a key partner for us, making sure we always have the resources, tools, and knowledge to help us move forward as a team.”
Danielle Saldivar, VP of IT, Goodwill of Central and Northern Arizona
Automotive
to support a data-centric organization
"We haven't grown staff-wise proportionately to the capabilities we've added. And that's a testament to the team and to that continuous improvement mindset.... We provide the service of not just keeping all the IT stuff working but helping solve business problems for people.”
Wally Wilinsky, CIO, Leonardo DRS
to improve the lives of county residents
“My overall objective was to find a partner to work alongside us in the same direction that we were heading. I found that in Info-Tech." was the right partner. Not only are they strategists and analysts, but they’re also a true partner.”
Dorothy Parks, CIO, Gwinnett County
to achieve IT excellence and technology innovation
“I don’t have months to spend to find the answers or get a paperweight of a document that nobody understands. To be able to take the Info-Tech Workshop deliverable, present it to my manager, and he gets it in one go—that’s the value to me.”
Anna Beatty, CIO, Ottawa Police Service
Federal Government
to address specific challenges faced by women in IT
“The Women in Tech leadership course gave me a deeper understanding of what I’ve gone through as a woman in IT, including imposter syndrome and a lack of confidence."
Kristine Peluso, Section Chief Strategic Management & Communications, MTIO, Defense Health Agency
Higher Education
with actionable data and proven research
"The real value that Info-Tech provides is the outsider opinion that people listen to and the best practice research that makes implementation of a project easier."
Isaac Abbs, CIO, Pima Community College
to improve IT's partnership with the business
“With all the change that was happening, we reached out to Info-Tech for best-practice research and advice. We wanted to move initiatives forward and collaborate with experts, rather than do it all alone.”
Catherine Fitzgerald, IT Director, Municipality of Chatham-Kent
Retail Banking
to support innovation
“We are being challenged to innovate and create a difference in our service. IT’s role is critical, and we’re working with the rest of the business to bring that innovation forward.”
Scott Ferguson and Cathy Menard, Libro Credit Union
Pro Sports Teams
to optimize the sports entertainment experience
"Info-Tech has been so key in our transformation. Their deep research and insight has helped us to learn how to innovate and become an integral part of the business."
Steve Reese, CIO, Phoenix Suns
Banking
with a business-aligned IT strategy
“I needed to find a partnership that could help us access trusted research, make IT decisions faster, and give me and my management team the leadership skills we needed to build relationships with the business.”
Brian Mulcahey, CIO, Executive VP, Sunflower Bank, N.A.
with strategic IT initiatives
“Manufacturing CIOs today have an unprecedented opportunity to drive value."
Eric Hanson, CIO, Starkey Hearing Technologies
with new IT strategy
“In education, we’ve got to do more with less. Our IT department is helping to innovate and bring novel ideas to some of those traditional problems.”
Dr. NeeCee Cornish, AVP of IT and Deputy COO, Western University of Health Sciences
Mining
accelerate IT initiatives
“Info-Tech has targeted solutions that are much more relevant to what we need, which you can easily use and implement with little effort.”
Phil Wood and Suresh Shaddarsanam, Peabody Energy
with city-wide Agile adoption
“Leveraging Agile has enabled us to deliver solutions 70% faster than before. We have also seen a 400% growth in engagement between our businesses and IT to deliver these solutions."
Kevin Gray, CIO, City of Burbank
to drive operational efficiencies
“We can’t know everything – technology changes on a regular basis and we get hit with new things. We go to Info-Tech to get the research and to get the results.”
Lisa DiDonato, CIO, and Sharon Leventhal, Senior Strategy Analyst, Lee County Clerk of Courts
to better serve residents
“These days, the public expects services to be digitally oriented. That requires us to re-think how we do things in order to provide an experience that meets those digital expectations.”
Bob Leek, CIO, Clark County
Hospitals
by advancing IT operations and security
"Because security is so broad and involves so many components, we needed to build a multi-disciplinary, multi-faceted approach. Info-Tech has research on everything across the entire spectrum, and they have helped set the stage for our approach to security.”
David Schned, Director, IT Operations and CISO, LHSC
Computer Software
to match rapid company growth
“I value being able to talk to professionals in my space who have a balanced perspective. The Info-Tech Executive Counselor provides a reliable second opinion."
Paul Heard, CIO, Zuora, Inc.
State Government
to enhance member services
"In just five years, we flipped our previous ratio of digital to paper processes on its head: more than 80% of journeys are now completed online and only 20% on paper.”
Dave King, CIO, Arizona State Retirement System
Energy
from cost center to strategic partner
“We changed the level of participation that we've gotten from the business and shifted the mindset of technology being simply a cost center to something that can enable the business and drive results."
Greg Allarding, CIO, Mansfield Energy
by elevating role of IT
"We need to think about the front-end as the humanitarian organisation, and thus the back-end needs to become more efficient and streamlined to support that.”
Brett Wilson, CIO, Australian Red Cross
K-12
with leadership in technology and learning
“We decided to figure out how we could work together to support technology rather than restrict it. By partnering with our schools in these endeavors, the framework shifted the whole conversation around innovation and technology.”
Michelle Bourgeois, CTO, St. Vrain Valley School District
Gaming
with steady IT leadership
“Info-Tech research, templates, and guidance save me hours of time and help me to make decisions more effectively. It’s a great resource that the IT management team and I use on a daily basis.”
Steven Nino, CIO, Soboba Band of Luiseño Indians
by leveraging new IT strategies
“I looked at what Info-Tech Research Group offered – the playbooks, the surveys, and the methodologies. I realized I could use this service to help lead the IT department and to help organize the complexity around everything that is known as IT.”
Chris Harrington, SVP of IT, Sharonview Federal Credit Union
Manufacturing
to unify fragmented IT dept.
“It was a lot to take a small and disconnected IT organization and develop it into this centralized entity. Info-Tech helped me organize and validate my strategy."
Fred Donatucci, VP of IT, New-Indy Containerboard
with IT governance
"The perception had always been that IT was making decisions on its own. That has changed significantly with the IT Steering Committee – it has given IT an aura of credibility."
Kari Kleven, Corporate Services Manager, IT, City of Kawartha Lakes
Transportation
from reactive to strategic
“The great byproduct of all the Info-Tech engagements is that it’s building a reputation that IT knows what they are doing. We have earned the trust all the way up to the C-suite and board.”
Daniel Millbank, Director of IT, Xpress Global Systems, LLC.
using Info-Tech workshops
“What I really appreciated about the Info-Tech approach over the previous advisory firm is that they tailored their advice to our size and situation. They understood I wasn’t going to get approval for a big chunk of money or 20 new staff.”
Richard Calkins, IT Director, City of Fort Myers
to support University goals
“We try to innovate and push the boundaries. We want to develop processes that can be picked up and used anywhere."
Erin Morgan, Assistant Vice President, Office of the CIO, University of Texas at Arlington
with help from Info-Tech's actionable resources
“Compared to our previous advisory firm, Info-Tech gave us enough structure and enough of a nudge to get us going. It was a lot more actionable.”
Todd Ryan, CIO, Hillsborough County Sheriff’s Office
with a security governance framework
“With a limited budget, the analyst team at Info-Tech offered exactly what I needed, delivering frameworks and blueprints, meeting all deadlines and exceeding expectations.”
Kelly Walsh, CIO & CISO, The College of Westchester
to improve core IT processes
“Because of the insights we obtained from running the Info-Tech CIO Business Vision diagnostic and the improvements we were able to make as a result, we saw our satisfaction scores improve 7% year over year.”
Sheri Horwitz, Senior VP, Technical Shared Services, Synchronoss
to align IT decision making with business priorities
“We didn’t have a good structure for IT governance. Info-Tech was able to guide us through crafting a framework that was specific to ECU, but that also adhered to principles of good governance and leveraged what had been done at other universities."
Zach Loch, CIO, East Carolina University
between business priorities and impactful IT initiatives
"Once we release [the CIO Business Vision survey] and get feedback from our stakeholders, it has been really valuable to then sit down and get insights from Info-Tech experts to examine the data and parse it in a meaningful way."
Eric Hanson, Global VP of IT, Husco
to align with business priorities
"In our interactions with many areas of the business, we have employed strategies that we talked about with Info-Tech. My team and I are now involved in corporate decision-making on strategic priorities and how technology can enable them."
Luisa Andrews, VP of IT Services, Toronto Community Housing Corp.
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