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Telecommunications
Industry Insights Designed to Help You Lead Digital Transformation
With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
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- Digital Transformation
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Telecommunications - Critical Projects
Deep Insights Tailored to Your Industry
1
Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
2
Top Industry Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
3
Industry Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.
4
Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
1
Business-Aligned IT Strategy
Strategy Alignment
Telecommunications Industry Impacts on IT Strategy: Senior Management Presentation Template
- Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
- Use the Telecommunications Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
Telecommunications Business-Aligned IT Strategy
- Learn about the ecosystem factors that are impacting the Telecommunications industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
Telecommunications IT Strategy Initiatives Workbook
- With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
- Working with our team, update your IT Strategy Initiatives Workbook.
2
Top Industry Trends
Top Trends
Telecommunications Privacy and Security Report
- 5G has provided a critical foundation for the deployment of many new services – and has opened Telecom up to new threats to the privacy of sensitive subscriber data and classified company data.
- Learn about the privacy and security trend and its impact on the Telecommunications industry, along with takeaways to update your IT strategy.
Top Trends
Telecommunications Edge Computing Report
- 5G has provided a critical foundation for the deployment of edge computing platforms and services and is a differentiator for your company’s clients. Edge computing is truly a revolutionary leap forward for Telecom.
- Learn about the edge computing trend and about its impact on the Telecommunications industry, along with takeaways to update your IT strategy.
Top Trends
Telecommunications Increased Coverage at Higher Speeds Report
- The switch to 5G is underway in major markets, but it’s not enough. New low-orbit satellites are a key piece of the puzzle for rural and remote areas. Equitable high-speed access is the next evolutionary step in telecom.
- Learn about how increased coverage and higher speeds will lead to greater connectivity and about the impact on the Telecommunications industry, along with takeaways to update your IT strategy.
3
Industry Benchmarking
Peer Benchmarking
Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction
- Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
- Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
- Learn the characteristics that different industries have that can help or hinder IT success.
- Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
Telecommunications IT Management & Governance Benchmarking Report
- Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
- Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
Peer Benchmarking
Telecommunications IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
- By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more effective.
Peer Benchmarking
Telecommunications IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
- Understand important common focus areas to address and gain insights into how your team aligns with other Telecommunications IT teams.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
Telecommunications Security Solutions Report
- The extensive number of improvements with the implementation of 5G offer major advantages to your customers but at the same time require a shared implementation of network management and security solutions to protect them from new and wider threats.
- An advanced 5G security solution will empower and safeguard the information assets of your customers.
- Gain key insights about features of telecom 5G security solutions, top vendors, and how to implement this technology in your organization.
Core Industry Technologies
Telecommunications Enterprise IoT Solutions for Connected Devices Report
- The explosion of Internet of Things (IoT) devices is estimated to grow to at least 40 billion by 2030. The Telecom industry stands ready to benefit.
- Through new IoT services, Telecom companies will be positioned to extend exciting new offerings and create substantial revenue growth.
- Gain key insights about features of telecom enterprise IoT solutions, top vendors, and how to implement this technology in your organization.
Core Industry Technologies
Telecommunications Telecom Billing Systems Report
- The concept of telecom billing systems is not new, yet adoption of more modern versions and integration with customer relationship and operating support services has progressed slowly.
- The benefits of the latest telecom billing and support systems have been highlighted by the demands of customers working from home during and likely after COVID-19.
- Gain key insights about features of telecom billing systems, top vendors, and how to implement this critical technology in your organization.
Latest Telecommunications Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Meet the Professional Services, Real Estate and Property Management, and Technology, Media, and Telecom Executive Services Leadership Team
November 7, 2023
In today's dynamic business environment, industries are undergoing remarkable changes. Whether you're in the Professional Services sector, where we guide you through economic shifts and evolving client expectations, or in the dynamic Real Estate and Property Management industry, influenced by market dynamics and tenant preferences, Info-Tech serves as your trusted ally. We offer tailored research, coaching, and mentoring services that enhance service quality, client satisfaction, operational efficiency, and overall business growth.
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Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Telecommunications Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.