Establish a Communication and Collaboration System Strategy – Phase 3: Proselytize the Change

Author(s): Ken Weston

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Engagement is crucial to the overall success of any communication or collaboration technology changes. This phase will take you through the following activities:

  • Create an IT training plan.
  • Develop a communication plan.

Use this phase as part of the full blueprint, Establish a Communication and Collaboration System Strategy.

Tags

Enterprise collaboration system, ECS, UC, UCC, Unified communication, Unified communication and collaboration, Skype, Microsoft Teams, VoIP, PBX, Private branch exchange, Voice over IP, Dropbox, Onedrive, Cisco spark, Shoretel, Mitel, Cisco, Telephony, Telephone, Webex, Video conferencing, Web conferencing, Voice mail, Voice messaging, Distribution list, Single mailbox, Social network site, LinkedIn, Discussion forum, Calendaring, Outlook, Content repository, SharePoint, E-Learning, Blog, Vlog, Podcast, Document signing, Wiki, Survey, Team workspace, Version control, Broadcasting, Instant messaging, Text messaging, Voice calls, Video calls, Conferencing, Screen Sharing, Presence, Single Point of Contact, Contact Center, Simultaneous editing, Text-to-speech, Speech-to-text, File sharing, Commenting, Collaboration capability, Collaboration capabilities, Communication capabilities, Communications capabilities, Communication capability, Communications capability, UCaaS, UCCaaS, Unified communications as a service, Unified communications and collaboration as a service

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Establish a Communication and Collaboration System Strategy

Collaboration should drive your collaboration tool selection.
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