The first phase of an IT security training program is when the training parameters are established. This involves assessments, interviews, and analysis to determine the organization's security stance and preparedness. Info-Tech's Training Parameters Template will help you break down the information into three sections:
1. Identified security issues
2. Classification of end users
3. IT security training goals
Use this template to keep all the gathered material in one document. The information from this phase will be used in the next one where the training program is actually created.