Just as job candidates must be interviewed to uncover potential holes in their resume, so too should vendor responses be scrutinized to validate the information given in their proposals.
This evaluation form includes two sections:
- Trial software evaluation. A vendor evaluation may be performed by way of a software trial or a demonstration of a customer installation. The demonstration should be well planned and scripted, and the scoring of the demonstration should focus on ensuring that both primary and specialized business needs are met.
- Vendor references. When investigating implementation and training times, and overall success of software deployment, vendor references can get real dollar figures which can be used to validate expected results promoted by vendors.
Like a resume, a vendor’s proposal often requires closer evaluation beyond the information provided to the client.