OCM Workbook
Author(s):
Laura Herran Sanchez,
Carlene McCubbin,
Barry Cousins,
Travis Duncan,
Brittany Lutes
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This Excel Workbook provides a one-stop tool for organizations to prepare, plan and document their OCM strategy including:
- Change impact assessment
- Impacted groups analysis
- Critical change moments
- Success metrics
- Communications plan
- Training plan
- Feedback gathering
- Sustainment plan