Optimize the IT Operations Center – Executive Brief

Author(s): Derek Shank

The business wants IT to do more with less. Read this Executive Brief to:

  • Understand why optimizing the Operations Center is critical to IT's success.
  • Learn why optimizing the Operations Center can be difficult for CIOs and IT Directors.
  • Understand Info-Tech's methodology and approach to optimizing the IT Operations Center.

Reduce manual repetitive work and increase IT's time for value-adding activities.

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