- The business typically doesn’t see the value of Enterprise Architecture (EA); ROI metrics don’t work well for EA.
- Within IT, EA is frequently perceived as a roadblock: an unneeded layer of bureaucracy that impedes project execution and kills innovation.
- As EA initiatives are frequently perceived as non-contributing to business value and unsuccessful, they have earned their inglorious distinction. Even mentioning EA may evoke prejudice and resistance.
- As a result, corporate IT is unable to secure ongoing business buy-in and executive support for EA.
Our Advice
Critical Insight
- Identify business imperatives, high-priority business capabilities and initiatives, and understand what value measures are relevant to them. Choose up to a dozen value measures that interest the business the most and can be improved by EA.
- Rebrand EA to match the high-priority business goals or initiatives. Choose EA processes that will contribute the most to the selected business value measures. Establish EA roles and define responsibilities with a RACI chart. Stay away from traditional EA nomenclature and common EA mistakes.
- Craft plausible value statements linking factual business benefits to outcomes of EA with causal clauses. Collect convincing value proof points to support value statements. Build an EA marketing plan and pitch EA value contributions at different levels of the enterprise to both business and IT, through various media at every appropriate opportunity, both formally and informally. Create a charter document to obtain official sign-off and secure funding.
Impact and Result
- Establish an EA practice to help your organization enable its strategic business intent and improve effectiveness, efficiency, and agility.
- Use the proposed covert approach to bypass the prejudice and resistance typically evoked by EA initiatives, due to the negative connotation EA has earned with its repetitive failures.
- Focus on what matters to the business and communicate EA’s contribution to business value to gain ongoing business buy-in and executive support for the EA initiative.