- COVID-19 has thrown organizations globally into a panicked frenzy as they attempt to adopt and scale operations to align with government recommendations and keep employees safe.
- Enforced data privacy best practices may contradict procedures that are implemented in the best interest of employees’ safety.
- Processes adapted as a part of crisis response and management may not always align with privacy regulations and laws (GDPR, CCPA, HIPAA).
Our Advice
Critical Insight
- An effective pandemic plan will be privacy-proof in order to support the future strategic direction of the organization. Don’t throw your privacy best practices out the window; be adaptable and create a repeatable process that is well-documented and well-circulated.
Impact and Result
- Don’t start from scratch. This research will allow you to leverage your current data privacy best practices and adapt them to align with your pandemic-ready operational changes.
- Understand how to collect what you need and disregard what you don’t. Reduce the amount of unnecessary personal data collected as a part of pandemic response operational changes.
- Enforce procedures to support your employees’ integration of these best practices and ensure the organization is in a place to recover and scale its data privacy management efforts moving forward.