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Optimize IT Governance for Dynamic Decision-Making

Optimize governance to align with how your organization functions.

  • New agile operating models and work practices are changing how decisions are being made.
  • Customer expectations and demand for IT resources are increasing, but IT capacity is not.
  • Decision rights are not clearly defined, and accountability is not well understood.
  • It is difficult to allocate time and resources to build or execute governance effectively.

Our Advice

Critical Insight

Transparency into who owns the decision and when it needs to be made and having the required information to support recommendations are essential to optimize governance and raise business performance.

Impact and Result

  • Use this blueprint to learn the essential elements of a strong governance structure and assess your current governance.
  • Learn how to transform your current governance to an optimal state by identifying your operating model, drafting your current decision hierarchy, and delving into additional factors that will impact governance scope.
  • Leverage our governance models and charter templates and design a governance framework that is suitable for your organization’s needs.
  • Discover how to support your governance framework through strong supporting processes and meeting execution.

Optimize IT Governance for Dynamic Decision-Making Research & Tools

1. Optimize IT Governance for Dynamic Decision-Making Deck– Support effective decision-making by designing an IT governance structure that is aligned with how your organization functions.

Learn how to avoid bottlenecks and disengagement and design a governance structure that fits your organization’s needs and supports transparent and effective decision-making.

3. Optimize IT Governance Implementation Tools – A set of tools to support the implementation and communication of your new governance framework.

Use these tools to support the implementation and communication of your new governance structure.

4. Optimize IT Governance for Dynamic Decision-Making Workbook – Document decisions and activities conducted as part of this blueprint.

Use this workbook to document outcomes of activities and brainstorming sessions.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.5/10


Overall Impact

$161,884


Average $ Saved

30


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

Dakota County Government Center

Workshop

10/10

$411K

120

Best: Sumit is obviously very experienced and is a joy to work with. Worst: Well we did this one remotely, and it would have been fun to go ha... Read More

Geidea

Guided Implementation

10/10

N/A

20

I wanted to take a moment to share how incredibly pleased we are with Benoit’s work and the collaboration we've had. His expertise in IT governanc... Read More

Omya AG

Guided Implementation

8/10

$26,030

10

Pennington Biomedical Research Center

Guided Implementation

10/10

$28,085

10

Allison has provided immediate value in our interactions, looking forward to more.

Oregon Military Department

Guided Implementation

9/10

$34,250

50

It was very beneficial to have experienced analysts available for consultation and guidance. Getting the insights from analyst experiences with ot... Read More

PGG Wrightson

Guided Implementation

10/10

N/A

N/A

Great overall discussion - Ross was great at tailoring the content to meet our specific context.

Greater Pittsburgh Convention & Visitors Bureau, Inc.

Guided Implementation

10/10

N/A

N/A

I really enjoyed the insight and information about Info-Tech that Ross shared with me on this introductory call

College of New Caledonia

Guided Implementation

10/10

N/A

4

Multnomah County

Workshop

10/10

$2,740

7

Sumit was great and the best part of our experience. One of our challenges was getting people to show up to our virtual sessions.

Metropolitan Nashville Public Schools

Workshop

9/10

N/A

N/A

While a four-day workshop is never fun or easy, Sumit did a great job of moving us through very complicated topics, soliciting input and feedback f... Read More

Yolo County

Workshop

9/10

$34,250

20

Worldnet International

Workshop

9/10

$68,500

20

The best parts were having the team engaged to think through framework, the assessment of what works and what needs to be fixed, ABC and PESTEL wer... Read More

Boise Cascade Company

Guided Implementation

10/10

$13,700

9

It was a real pleasure talking with Sidney. He was able to relate to my situation and was very engaging. Our backgrounds are similar and I apprec... Read More

Judiciary of the Republic of Trinidad and Tobago

Guided Implementation

10/10

$2,740

120

There were no bad parts. The sessions helped helped me to understand areas I only had a concept about but didn't know how to achieve

Town of Andover, MA

Guided Implementation

10/10

N/A

N/A

The organization frameworks provide an extremely powerful way to objective communicate issues of organizational change and to allow the team to wor... Read More

Oregon Higher Education Coordinating Commission

Guided Implementation

10/10

$10,000

20

Valence has the depth and breadth knowledge about governance and his flexible approach was what we exactly needed in our situation

PyroGenesis Canada Inc

Guided Implementation

10/10

$10,000

10

Earlham College

Guided Implementation

8/10

$68,500

7

Expert guidance from an experienced analyst and usable templates/tools/deliverables.

City of Fairfax

Guided Implementation

10/10

$28,085

20

Oregon Parks And Recreation Department

Guided Implementation

10/10

$13,700

20

Good sounding board. Good give and take of ideas and approaches. Good insights to my industry and flexibility to adapt to nuances of our particul... Read More

Nebraska Public Power District

Workshop

8/10

$13,700

20

Best - Use of some examples of "what right looks like", good facilitation, worst is the realization that it is going to be a long journey to implem... Read More

State Development, Infrastructure and Planning

Guided Implementation

10/10

$21,385

5

University of Northern British Columbia

Guided Implementation

10/10

$6,000

10

Sidney has a wealth of knowledge.

St Vrain Valley School District

Workshop

8/10

$9,590

18

Sumit was a great facilitator. He taught us a lot and brought levity to the conversation. It was a fun experience, and he kept the topic from being... Read More

The President and Fellows of Harvard College, a Massachusetts nonprofit corporation, acting by and through Harvard Business School

Guided Implementation

10/10

$32,499

20

The framework helped provide a solid foundation for us reviewing and reimagining our governance structures. We appreciate that it's easily customiz... Read More

City of Santa Fe

Workshop

10/10

$1.3M

120

Paul provided in-depth insight and made all the participants feel welcome. There wasn't a worst part. Participants shared how multimillion dollar p... Read More

City of Lakeland

Workshop

10/10

$64,999

50

Best experience was Valence's ability to articulate the details and hold strong on the governance processes, even when faced with Staff that tried ... Read More

Georgia Institute of Technology

Workshop

9/10

$1.3M

50

It was a great workshop.

Canada Border Services Agency

Workshop

9/10

$14,500

10

Great workshop delivered by Denis Goulet.

Avalon Health Care Management Inc.

Workshop

8/10

$12,999

5

Gaining a roadmap to move forward. Understand the common pitfalls. Working through scenarios to gain visibility on how best to address different ... Read More


IT Governance

Drive business value and enable effective decision making by optimizing IT governance structure and processes. This course makes up part of the Strategy & Governance Certificate.

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00:00
  • Course Modules: 5
  • Estimated Completion Time: 2-2.5 hours
  • Featured Analysts:
  • Valence Howden, Research Director and Executive Advisor, CIO Practice
  • Gord Harrison, SVP Research

Now Playing:
Academy: IT Governance | Executive Brief

An active membership is required to access Info-Tech Academy

Workshop: Optimize IT Governance for Dynamic Decision-Making

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Current-State Assessment/Redesign

The Purpose

Understand business context and current challenges.

Key Benefits Achieved

A full understanding of your current governance maturity and areas that require greater focus.

Activities

Outputs

1.1

Discuss what IT governance is and what effective governance outcomes are.

1.2

Understand business context and strategy.

  • Strategy and business context documented in Optimize IT Governance for Dynamic Decision-Making Workbook
1.3

Conduct SWOT analysis.

  • SWOT documented in the workbook
1.4

Assess attitudes, behavior, and culture.

  • Attitude, behavior, and culture impacts documented in the workbook
1.5

Identify your operating model and work practices.

  • Operating model selected and documented in the workbook

Module 2: Transition and Future-State Design 

The Purpose

Determine where decisions are being made in your current governance framework and the scope of your future governance model.

Key Benefits Achieved

A clear understanding of where decisions are being made in current governance framework and the scope and features of your redesign.

Activities

Outputs

2.1

Build your decision hierarchy.

  • Decision hierarchy documented in the workbook
2.2

Define the scope of governance.

  • Scope considerations documented in the workbook
2.3

Design governance goals.

  • Goals of your future governance model documented in IT Steering Committee Charter
2.4

Design determining and specific principles (optional).

  • Determining and specific principles documented in the workbook
2.5

Select your baseline governance model and customize for your organization.

  • Future governance model drafted in the workbook

Module 3: Future-State Design/Implementation

The Purpose

Complete your future governance framework and define key processes to support governance objectives.

Key Benefits Achieved

  • IT Steering Committee Charter and supporting committee charts
  • Processes and business case intake form

Activities

Outputs

3.1

Define governance mandate and responsibilities.

  • Mandate and responsibilities documented in IT Steering Committee Charter.
3.2

Select membership.

  • Committee membership documented in charter
3.3

Define processes to support governance outcomes.

  • Supporting processes documented in charter
3.4

Design business case intake form.

  • Business case intake form

Module 4: Implementation of Governance Framework

The Purpose

Build a roadmap and draft executive communication.

Key Benefits Achieved

  • Implementation plan
  • Executive presentation
  • All supporting committee charters

Activities

Outputs

4.1

Prioritize actions and update implementation plan.

  • Implementation plan
4.2

Define meeting procedures.

  • Committee procedures documented in IT Steering Committee Charter
4.3

Complete executive presentation.

  • Committee procedures documented

Optimize governance to align with how your organization functions.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

MEMBER RATING

9.5/10
Overall Impact

$161,884
Average $ Saved

30
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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00:00

Need Extra Help?
Speak With An Analyst

Get the help you need in this 5-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Understand core aspects of good governance
  • Call 1: Discuss outcomes of effective IT governance.

Guided Implementation 2: Assess the current state
  • Call 1: Assess current maturity.

Guided Implementation 3: Transition governance via a redesign
  • Call 1: Discuss operating model and decision hierarchy within your organization.
  • Call 2: Discuss governance scope and goals.

Guided Implementation 4: Design future-state governance
  • Call 1: Select your base model and optimize it to meet your governance needs.
  • Call 2: Define mandate, responsibilities, and membership.

Guided Implementation 5: Implement the governance framework
  • Call 1: Map supporting processes.
  • Call 2: Prioritize steps and dependencies and update implementation plan.

Author

Donna Bales

Search Code: 76022
Last Revised: December 8, 2023

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