- New agile operating models and work practices are changing how decisions are being made.
- Customer expectations and demand for IT resources are increasing, but IT capacity is not.
- Decision rights are not clearly defined, and accountability is not well understood.
- It is difficult to allocate time and resources to build or execute governance effectively.
Our Advice
Critical Insight
Transparency into who owns the decision and when it needs to be made and having the required information to support recommendations are essential to optimize governance and raise business performance.
Impact and Result
- Use this blueprint to learn the essential elements of a strong governance structure and assess your current governance.
- Learn how to transform your current governance to an optimal state by identifying your operating model, drafting your current decision hierarchy, and delving into additional factors that will impact governance scope.
- Leverage our governance models and charter templates and design a governance framework that is suitable for your organization’s needs.
- Discover how to support your governance framework through strong supporting processes and meeting execution.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.5/10
Overall Impact
$161,884
Average $ Saved
30
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Dakota County Government Center
Workshop
10/10
$411K
120
Best: Sumit is obviously very experienced and is a joy to work with. Worst: Well we did this one remotely, and it would have been fun to go ha... Read More
Geidea
Guided Implementation
10/10
N/A
20
I wanted to take a moment to share how incredibly pleased we are with Benoit’s work and the collaboration we've had. His expertise in IT governanc... Read More
Omya AG
Guided Implementation
8/10
$26,030
10
Pennington Biomedical Research Center
Guided Implementation
10/10
$28,085
10
Allison has provided immediate value in our interactions, looking forward to more.
Oregon Military Department
Guided Implementation
9/10
$34,250
50
It was very beneficial to have experienced analysts available for consultation and guidance. Getting the insights from analyst experiences with ot... Read More
PGG Wrightson
Guided Implementation
10/10
N/A
N/A
Great overall discussion - Ross was great at tailoring the content to meet our specific context.
Greater Pittsburgh Convention & Visitors Bureau, Inc.
Guided Implementation
10/10
N/A
N/A
I really enjoyed the insight and information about Info-Tech that Ross shared with me on this introductory call
College of New Caledonia
Guided Implementation
10/10
N/A
4
Multnomah County
Workshop
10/10
$2,740
7
Sumit was great and the best part of our experience. One of our challenges was getting people to show up to our virtual sessions.
Metropolitan Nashville Public Schools
Workshop
9/10
N/A
N/A
While a four-day workshop is never fun or easy, Sumit did a great job of moving us through very complicated topics, soliciting input and feedback f... Read More
Yolo County
Workshop
9/10
$34,250
20
Worldnet International
Workshop
9/10
$68,500
20
The best parts were having the team engaged to think through framework, the assessment of what works and what needs to be fixed, ABC and PESTEL wer... Read More
Boise Cascade Company
Guided Implementation
10/10
$13,700
9
It was a real pleasure talking with Sidney. He was able to relate to my situation and was very engaging. Our backgrounds are similar and I apprec... Read More
Judiciary of the Republic of Trinidad and Tobago
Guided Implementation
10/10
$2,740
120
There were no bad parts. The sessions helped helped me to understand areas I only had a concept about but didn't know how to achieve
Town of Andover, MA
Guided Implementation
10/10
N/A
N/A
The organization frameworks provide an extremely powerful way to objective communicate issues of organizational change and to allow the team to wor... Read More
Oregon Higher Education Coordinating Commission
Guided Implementation
10/10
$10,000
20
Valence has the depth and breadth knowledge about governance and his flexible approach was what we exactly needed in our situation
PyroGenesis Canada Inc
Guided Implementation
10/10
$10,000
10
Earlham College
Guided Implementation
8/10
$68,500
7
Expert guidance from an experienced analyst and usable templates/tools/deliverables.
City of Fairfax
Guided Implementation
10/10
$28,085
20
Oregon Parks And Recreation Department
Guided Implementation
10/10
$13,700
20
Good sounding board. Good give and take of ideas and approaches. Good insights to my industry and flexibility to adapt to nuances of our particul... Read More
Nebraska Public Power District
Workshop
8/10
$13,700
20
Best - Use of some examples of "what right looks like", good facilitation, worst is the realization that it is going to be a long journey to implem... Read More
State Development, Infrastructure and Planning
Guided Implementation
10/10
$21,385
5
University of Northern British Columbia
Guided Implementation
10/10
$6,000
10
Sidney has a wealth of knowledge.
St Vrain Valley School District
Workshop
8/10
$9,590
18
Sumit was a great facilitator. He taught us a lot and brought levity to the conversation. It was a fun experience, and he kept the topic from being... Read More
The President and Fellows of Harvard College, a Massachusetts nonprofit corporation, acting by and through Harvard Business School
Guided Implementation
10/10
$32,499
20
The framework helped provide a solid foundation for us reviewing and reimagining our governance structures. We appreciate that it's easily customiz... Read More
City of Santa Fe
Workshop
10/10
$1.3M
120
Paul provided in-depth insight and made all the participants feel welcome. There wasn't a worst part. Participants shared how multimillion dollar p... Read More
City of Lakeland
Workshop
10/10
$64,999
50
Best experience was Valence's ability to articulate the details and hold strong on the governance processes, even when faced with Staff that tried ... Read More
Georgia Institute of Technology
Workshop
9/10
$1.3M
50
It was a great workshop.
Canada Border Services Agency
Workshop
9/10
$14,500
10
Great workshop delivered by Denis Goulet.
Avalon Health Care Management Inc.
Workshop
8/10
$12,999
5
Gaining a roadmap to move forward. Understand the common pitfalls. Working through scenarios to gain visibility on how best to address different ... Read More
IT Governance
Drive business value and enable effective decision making by optimizing IT governance structure and processes. This course makes up part of the Strategy & Governance Certificate.
- Course Modules: 5
- Estimated Completion Time: 2-2.5 hours
- Featured Analysts:
- Valence Howden, Research Director and Executive Advisor, CIO Practice
- Gord Harrison, SVP Research
Workshop: Optimize IT Governance for Dynamic Decision-Making
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Current-State Assessment/Redesign
The Purpose
Understand business context and current challenges.
Key Benefits Achieved
A full understanding of your current governance maturity and areas that require greater focus.
Activities
Outputs
Discuss what IT governance is and what effective governance outcomes are.
Understand business context and strategy.
- Strategy and business context documented in Optimize IT Governance for Dynamic Decision-Making Workbook
Conduct SWOT analysis.
- SWOT documented in the workbook
Assess attitudes, behavior, and culture.
- Attitude, behavior, and culture impacts documented in the workbook
Identify your operating model and work practices.
- Operating model selected and documented in the workbook
Module 2: Transition and Future-State Design
The Purpose
Determine where decisions are being made in your current governance framework and the scope of your future governance model.
Key Benefits Achieved
A clear understanding of where decisions are being made in current governance framework and the scope and features of your redesign.
Activities
Outputs
Build your decision hierarchy.
- Decision hierarchy documented in the workbook
Define the scope of governance.
- Scope considerations documented in the workbook
Design governance goals.
- Goals of your future governance model documented in IT Steering Committee Charter
Design determining and specific principles (optional).
- Determining and specific principles documented in the workbook
Select your baseline governance model and customize for your organization.
- Future governance model drafted in the workbook
Module 3: Future-State Design/Implementation
The Purpose
Complete your future governance framework and define key processes to support governance objectives.
Key Benefits Achieved
- IT Steering Committee Charter and supporting committee charts
- Processes and business case intake form
Activities
Outputs
Define governance mandate and responsibilities.
- Mandate and responsibilities documented in IT Steering Committee Charter.
Select membership.
- Committee membership documented in charter
Define processes to support governance outcomes.
- Supporting processes documented in charter
Design business case intake form.
- Business case intake form
Module 4: Implementation of Governance Framework
The Purpose
Build a roadmap and draft executive communication.
Key Benefits Achieved
- Implementation plan
- Executive presentation
- All supporting committee charters
Activities
Outputs
Prioritize actions and update implementation plan.
- Implementation plan
Define meeting procedures.
- Committee procedures documented in IT Steering Committee Charter
Complete executive presentation.
- Committee procedures documented