- Organizations’ collaboration toolsets are increasingly disordered and overburdened. Not only do organizations waste money by purchasing tools that overlap with their current toolset, but also employees’ productivity is destroyed by having to spend time switching between multiple tools.
- Shadow IT is easier than ever. Without suitable onboarding and agreed-upon practices, employees will seek out their own solutions for collaboration. No transparency of what tools are being used means that information shared through shadow IT cannot be coordinated, monitored, or regulated effectively.
Our Advice
Critical Insight
- Best-of-breed approaches create more confusion than productivity. Collaboration toolsets should be as streamlined as possible.
- Employee-led initiatives to implement new toolsets are more successful. Focus on what is a suitable fit for employees’ needs.
- Strategizing toolsets enhances security. File transfers and communication through unmonitored, unapproved tools increases phishing and hacking risks.
Impact and Result
- Categorize your current collaboration toolset, identifying genuine overlaps and gaps in your collaboration capabilities.
- Work through our best-practice recommendations to decide which redundant overlapping tools should be phased out.
- Build business requirements to fill toolset gaps and create an adoption plan for onboarding new tools.
- Create a collaboration strategy that documents collaboration capabilities, rationalizes them, and states which capability to use when.