- Telecommunication expenses represent one of the largest IT operational budget categories for most enterprises – IT leaders are constantly pressed to optimize expenditure in this area.
- Due to a lack of expertise and guidance, IT units commonly overlook some basic telecom expense management practices. Pursuing even a subset of these key activities will deliver tangible cost savings for enterprises.
- This solution set will help organizations understand where to focus their telecom cost reduction efforts and how to develop a practice for ongoing telecom expense management.
Our Advice
Critical Insight
An informal approach to telecom expense management results in important tasks – annual site inventory, monthly invoice reviews – being forgotten or overlooked. Making staff formally accountable for these tasks will dramatically increase your success in cost reduction.
Impact and Result
Organizations that have not examined or pursued telecom expense management in the past can apply some basic practices and expect to reduce their ongoing costs by at least 10% - without a negative impact to service levels.