Streamline Application Management
Move beyond maintenance to ensure exceptional value from your apps.
- Today’s rapidly scaling and increasingly complex products create mounting pressure on delivery teams to release new features and changes quickly and with sufficient quality.
- Many organizations lack the critical management capabilities to balance maintenance with new development and ensure high product value.
- Application management is often viewed as a support function rather than an enabler of business growth. Focus and investments are only placed on management when it becomes a problem.
- The lack of governance and practice accountability leaves application management in a chaotic state: politics take over, resources are not strategically allocated, and customers are frustrated.
Our Advice
Critical Insight
- New features, fixes, and enhancements are all treated the same and managed in a single backlog. Teams need to focus on prioritizing their efforts on what is valuable to the organization, not to a single department.
- Business integration is not optional. The business (i.e. product owners) must be represented in guiding delivery efforts and performing ongoing validation and verification of new features and changes.
Impact and Result
- Justify the necessity to optimize application management. Gain a grounded understanding of stakeholder objectives and validate their achievability against the current maturity of application management.
- Strengthen backlog management practices. Obtain a holistic picture of the business and technical impacts, risks, value, complexity, and urgency of each backlog item in order to justify its priority and relevance. Apply the appropriate management approach to each software product according to its criticality and value to the business.
- Establish and govern a repeatable process. Develop a management process with well-defined steps, quality controls, and roles and responsibilities, and instill good practices to improve the success of delivery.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Define your priorities
- Call 1: Learn Info-Tech’s perspective and insights into application management. Define your application management objectives.
- Call 2: Review the maturity gaps in your application management practice.
Guided Implementation 2: Govern application management
- Call 1: Discuss your application management approach and backlog management governance.
- Call 2: Discuss your target-state management process and roles.
Guided Implementation 3: Build your optimization roadmap
- Call 1: Review your optimization roadmap.
Contributors
- Mark Pearson, VP Principal IT Architect, Fiserv
- 4 anonymous contributors
Streamline Application Maintenance
Streamline Application Management